LifeX - Digital Design

Achieving insight into the emotional state of the user at each touchpoint was essential.

  • The driving force behind the co-living industry is the lack of affordable and flexible medium-long term living options and a high level of loneliness amongst millennials working abroad.

  • We were fascinated by the community values and ideas that powered the collective movement that started in Copenhagen in the late 60s.

    In the same city, 50 years later, much has changed, but the social powers of shared kitchens are the same. To scale the business, we had to learn how healthy friction can inspire communities to resolve their conflicts. LifeX used technology and convenient services like weekly cleaning to avoid more severe conflicts. LifeX has become a global leader amongst co-living companies, with more than 60 collectives.

  • LifeX was a full-time project. Head of design in LifeX meant being on a one-person design team. I was in charge of both the digital product design and the design of the apartments. My responsibility was to take both a strategic and an executional role in every project. For interior design, I often had support from architects for 3d modeling and space planning. In our digital product development, I shared the responsibility with our CTO. I was in charge of all the outward initiatives, and he headed inward initiatives like tooling, etc. I was conducting all the UX research internally and externally. In addition, I also provide overall creative direction for the marketing and real estate team's brand and tactical coms.

Maintaining close proximity to end-users throughout the design process is a game-changer in grasping their needs. They made visits to our office, and we immersed ourselves in their events.

A new life abroad brings a rush of emotions, but our website should convey a sense of calmness and instill confidence in visitors that they are in good hands

Signing up for a month-long stay can feel like a mental commitment, but with the flexibility of our product, we should project the opposite.

Moving into your new home is an emotional peak moment of the experience.
the anxiety of finding the right place, the anticipation of getting inside, the hope of meeting a supportive community, and the relief of having that wifi code in hand."

We learned that a healthy community is built from within. Our product was created with this in mind,
offering the resources to encourage and facilitate member-led initiatives."

The result

By harnessing the power of technology, we've crafted a living experience like no other - one that's free of obstacles, fueled by communication, and driven by a thriving community."

 

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